Frequently Asked Questions (FAQs)
Here you’ll find answers to common questions about iResearch services, processes, and policies. If you can’t find what you’re looking for, please don’t hesitate to contact us directly.
Getting Started
To submit your project, simply sign up for a free account on our website. Once registered, you can select the specific services you require for your research, upload your relevant files, and complete the payment securely online. Our streamlined process ensures a smooth and efficient submission.
We offer a variety of convenient and secure online payment options, including VISA, Mastercard, Mada, and ApplePay. For added flexibility, you can also choose to split your payment into up to 4 installments with Tamara.
Yes, upon successful completion of your payment, you will receive an immediate confirmation email from us, detailing your order and next steps.
The completion time for your project depends on the specific services you select and the complexity of your research. Once you choose your desired services, you will be provided with a clear estimate of the minimum and maximum time required for delivery. We strive to complete all projects efficiently while maintaining our high standards of quality.
No, you have the flexibility to choose only the services that are relevant to your research needs. Alternatively, you can opt for one of our curated packages, which are designed to offer comprehensive support for common research requirements.
Confidentiality and Data Security
Your privacy and the confidentiality of your submitted documents are of utmost importance to us. We handle all client information and research-related materials with the strictest confidentiality. Our employees are bound by strict non-disclosure agreements and ethical guidelines. All information and files are processed and stored on secure local servers, ensuring the highest level of data protection.
Project Management and Revisions
We understand that research often involves multiple commitments, and unforeseen circumstances can arise. If you require an extension to your project deadline due to editor suggestions or other valid reasons, please communicate directly with us via email. While this will naturally extend the delivery time for your service, we are committed to working with you to ensure your research is completed to the highest standard.
Yes, we do. Upon request, we can provide a certificate confirming our language editing services and a report from our plagiarism check, affirming the originality of your work.
Yes, upon successful completion of your payment, you will receive an immediate confirmation email from us, detailing your order and next steps.
About iResearch
iResearch is proudly based in Riyadh, Saudi Arabia.
Our office hours are Sunday to Thursday, from 8:00 AM to 4:00 PM (Kingom of Saudi Arabia time). Please note that we are closed on national holidays, and any such closures will be announced on our website.
It is common practice to acknowledge any editorial or review services received in a research paper. You may acknowledge iResearch by including the following sentence in the Acknowledgement section of your manuscript: “We thank iResearch for their assistance in [mention the specific services obtained, e.g., ‘language editing and statistical analysis’].”
